Shipping policy
Shipping Policy
Last updated: May 8, 2026
Where We Ship
We ship to all 50 U.S. states, including Alaska and Hawaii, and to most
international destinations. APO/FPO/DPO addresses are supported. Some
countries may be excluded due to import restrictions on dietary supplements;
if your address is unsupported, you will be notified before checkout.
Processing Time
Orders are processed within 1–3 business days of payment confirmation. Orders
placed after 12:00 p.m. CT, on weekends, or on U.S. holidays are processed the
next business day.
Shipping Times
United States: 3–5 business days from ship date, via USPS, UPS, or comparable
carrier.
International: 1–4 weeks from ship date, depending on destination and customs
clearance.
Estimates exclude processing time and are not guaranteed.
Shipping Rates
Domestic and international shipping rates are calculated at checkout based on
destination, weight, and selected method. Subscription orders use the same
rate structure as one-time orders.
Tracking
A tracking number is emailed when your order ships. Allow up to 24 hours after
shipment for tracking to update with the carrier.
International Orders, Duties, and Taxes
International customers are responsible for any duties, customs fees, VAT, or
import taxes assessed by the destination country. These charges are not
included in the order total or shipping cost and are collected by the carrier
or local authorities upon delivery.
Lost, Stolen, or Damaged Packages
If a tracked package is marked delivered but not received, please first check
with neighbors and your local carrier. If the package cannot be located,
contact us at info@skin.food within 7 days of the marked delivery date and we
will work with the carrier to investigate. For damaged packages, see our
Return and Refund Policy.
Address Errors
We are not responsible for delays or non-delivery resulting from incorrect or
incomplete addresses provided at checkout. Please review your shipping address
carefully before placing an order.
Contact
International Flesh, LLC
Saint Louis, MO
info@skin.food